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Privacy Policy for Hail Dent Repair App

Privacy Policy for Hail Dent Repair App

Hail Dent Repair App and www.haildentrepair.com.au Privacy Policy

Effective Date: 20th September 2023

1. Introduction

Welcome to Hail Dent Repair App and www.haildentrepair.com.au (collectively referred to as “we,” “our,” or “us”). We are committed to protecting the privacy of our users and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services to obtain quotations and repairs for dents, dints, and hail damage, whether through our mobile application, website, or other platforms (collectively referred to as “Services”). This policy also covers information gathered from Facebook, Instagram, WhatsApp, and other sources, as well as partnerships with other service providers.

2. Information We Collect

We collect various types of information to provide our Services effectively and improve user experience. The information we collect includes:

  • Personal Information: This may include your name, address, phone number, email address, and other contact information required for quoting and repairing services.
  • Social Media Information: We may collect information from your connected social media accounts (such as Facebook, Instagram) to facilitate communication and enhance our quoting process.
  • Payment Information: If applicable, we may collect payment details to process transactions for services rendered.
  • Partner Information: We may collect information from our partners and affiliates who provide services such as touch-up paints, bumper bar repairs, and detailing, to better understand your preferences and offer comprehensive solutions.
  • Usage Data: We gather data on how you interact with our Services, such as pages visited, features used, and preferences, to enhance our offerings.

3. How We Use Your Information

We use your personal information to:

  • Provide and improve our Services, including quoting and repairing dents, dints, and hail damage.
  • Communicate with you, respond to inquiries, and provide updates regarding services.
  • Facilitate transactions and process payments, if applicable.
  • Analyze user behavior to enhance user experience and optimize our Services.
  • Share relevant partner offerings and referrals related to automotive repairs.

4. Sharing and Disclosure

We may share your information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist in delivering our Services, such as repair technicians, payment processors, and communication tools.
  • Partners: With your consent, we may share your information with our partners offering complementary services.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Your Choices

  • You can review and update your personal information by logging into your account.
  • You can disconnect your social media accounts from our Services at any time.
  • You can opt out of receiving promotional communications from us.

6. Security

We employ appropriate security measures to protect your information from unauthorized access and misuse.

7. Third-Party Links

Our Services may contain links to third-party websites. This Privacy Policy applies solely to information collected by us and not to any third-party websites.

8. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact email/phone number].

Company Details for Stormlink:

  • Legal Name: Stormlink
  • ABN: 85 721 566 572
  • Address for Service of Documents: 11 Rosecrea Ct Glenmore Park NSW 2745
  • Principal Place of Business: 138 Hanckel Rd Oakville NSW 2765
  • Contact Person: Jimmy Deguara

By using our Services, you consent to the terms outlined in this Privacy Policy.[Date]

Last updated: 20th September 2023

 

 

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