Privacy Policy and Data Deletion Policy
Hail Dent Repair is committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy sets out how we collect, use, disclose, and protect your personal information, in compliance with New South Wales and Australian Federal Privacy laws.
- Collection of Personal Information We may collect personal information from you when you use our services, such as your name, address, phone number, email address, and other contact details. We may also collect information about your vehicle, including its make, model, and registration number, as well as information about the damage to your vehicle.
- Use of Personal Information We may use your personal information for the following purposes:
- To provide our services to you, including repairing your hail damaged car
- To communicate with you regarding the status of your repair work
- To send you marketing communications about our services
- To improve our services and customer experience
- To comply with legal and regulatory obligations
- Disclosure of Personal Information We may disclose your personal information to third parties, including:
- Our employees, contractors, and service providers who need to access your personal information to provide our services to you
- Our business partners, such as insurance companies, who need to access your personal information to process your insurance claims
- Law enforcement agencies, government authorities, and regulators, if required by law
- Security of Personal Information We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We use secure computer systems, access controls, and encryption technologies to safeguard your personal information.
- Access and Correction of Personal Information You have the right to access and correct the personal information we hold about you. You may also request that we delete your personal information from our records. To make a request, please contact us using the details below.
- Contact Us If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Hail Dent Repair Address:
138 Hanckel Road
Oakville NSW 2765
Phone: +61 0408020468
Email: admin@haildentrepair.com.au
We may update this Privacy Policy from time to time by posting a revised version on our website. The revised version will be effective from the date it is posted.
Our Hail Dent Repair Apps and Links
This Privacy Policy applies to the following apps:
* Hail Dent Repair
* Hail Dent Technician
IOS Consumer Hail Dent Repair App (Blue)
https://apps.apple.com/au/app/
Android Consumer Hail Dent Repair App
https://play.google.com/store/
For PDR Technicians Hail Dent Repair App
How it works is jobs come through from our feed / ads and comes to the local area whoever is closest. So you should get a notification and have about 20 to 30 minutes to get the job – if you can do it. It’s an incentive rather than a replacement of your business.
You get to chat to the customer and arrange from there. We have all jobs on our system and can also allocate those jobs if missed.
There are more features including insurance quotation calculators and private door dint jobs. More features will be coming through in future.
For PDR Technicians Only – Hail Dent Repair App (orange)
https://apps.apple.com/au/app/hail-dent-technician/id6468951042
https://play.google.com/store/apps/details?id=com.pro.haildenttechnician&hl=en_US
Account Deletion Guide
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Login:
User logs into the application using their credentials.
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Navigate to Profile Section:
Once logged in, the user navigates to the profile section.
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Access Account Deletion Option:
In the profile section, the user finds an option to delete their account.
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Confirm Deletion:
After selecting the reason, the user proceeds to confirm the account deletion.
Clicking on the Delete Account button triggers a confirmation popup.
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Confirmation Popup:
The popup asks, “Are you sure you want to delete your account?”
- Yes
- No
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Deletion Confirmation:
If the user clicks “Yes,” the account deletion process starts.
A message informs the user that the account will be deleted in 15 days.
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Deletion Delay:
The account remains active for the next 15 days, allowing users to change their minds or reconsider.
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Login During Deletion Period:
If the user logs in during the 15-day deletion period, the account reactivates.
The deletion process is halted.
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Data Deletion:
After the 15-day waiting period, if the user hasn’t logged in, the account is permanently deleted along with all associated data.
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Confirmation Message:
Once the account is successfully deleted, the user receives a confirmation message stating that their account and data have been removed.